Startups / Support
Kindred Desk
Support replies that sound like the founder wrote them.
Password reset
Invoice mismatch
Can you export?
Demo · 1 / 4
The problem
The first support hire copies the founder badly, or the founder never leaves the inbox. Macros feel like a robot.
Problem
The first support hire copies the founder badly, or the founder never leaves the inbox. Macros feel like a robot.
Product
Kindred trains on sent mail and docs, drafts the reply, files the ticket, and asks a human only when the answer isn’t in the house style.
Traction
19 teams live. Median first response dropped from 6 hours to 14 minutes. Net retention on the paid cohort is 130%.
Market
Software companies with one to twenty people still on a shared inbox. They outgrow Gmail before they can afford a 12-person desk.
Model
Workspace fee. Lifetime offer replaces year one of the team plan.
Raise
Raising $2.2M seed. Jonah Ellison, Founder.